Privacy Policy

1. Introduction

Alphaxai Inc. ("TradesClaw," "we," "us," or "our") operates the TradesClaw platform and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. By using TradesClaw, you agree to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

Personal Information

When you create an account or use our services, we may collect your name, email address, phone number, company name, and billing details. We also collect information related to your trade, service area, and any permit-related data you provide.

Usage Data

We automatically collect information about how you interact with our platform, including IP address, browser type, device information, pages visited, and actions taken within the service.

Cookies & Analytics

We use cookies and similar tracking technologies to improve your experience and gather analytics data. You can control cookie preferences through your browser settings.

3. How We Use Your Information

• Provide, maintain, and improve our services
• Process permit filings and related documentation
• Manage your account and communicate with you
• Send service updates and relevant notifications
• Analyze usage patterns to improve the platform
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your data in the following circumstances:

• Service providers: Third-party vendors who help us operate our platform (e.g., hosting, payment processing, analytics)
• Government agencies: When required for permit processing or regulatory compliance
• Legal requirements: When required by law, court order, or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

5. Third-Party Integrations

Our platform may integrate with third-party services such as ServiceTitan, Jobber, Slack, and Google Calendar. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

6. Data Security

We implement industry-standard security measures, including encryption, to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data (within 30 days, subject to legal retention requirements)
• Restrict or object to certain processing of your data
• Data portability

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we learn that we have collected data from someone under 18, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at ruslan@permitio.ai.